Liaison Financial Services Limited (trading as Liaison Group, “we,” “us,” or “our”), registered in England and Wales under company number 06426660, is committed to safeguarding your personal data and respecting your privacy.

As the data controller, we determine how and why your personal data is processed in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

1. Purpose of This Privacy Notice

This Privacy Notice explains:

• How we process and protect your data.

• The purposes for processing your data.

• Your rights under applicable data protection laws.

If you have questions or wish to exercise your rights, please contact us using the details below.

2. Contact Information

Data Protection Officer
Liaison Group
Market House
61 High Street
Tring
Hertfordshire
HP23 4AB

📧 Email: Infogov@liaisongroup.com
📞 Phone: 0845 603 9000

3. How and Why, We Process Your Data

3.1 Talent Pool & NHS Placements

As part of Emeritus 2.0, we act as a talent pool for NHS organisations seeking to employ temporary staff directly. We process your personal data to:
Maintain a list of available clinicians for NHS placements.
Complete workplace pre-screening checks, including DBS and Occupational Health screening.
Facilitate placement with NHS organisations, ensuring compliance with employment regulations.

Legal Bases:

• Legitimate Interests (Article 6(1)(f) UK GDPR) – Managing the talent pool and offering relevant NHS opportunities.

• Explicit Consent (Article 6(1)(a) UK GDPR) – Transferring data from NHS Emeritus to our system and sharing pre-screening data with NHS organisations when a placement is agreed.

• Processing Special Category Data:

• Article 9(2)(a) UK GDPR (Explicit Consent) – For processing health and criminal records.

• DPA 2018, Schedule 1, Part 3, Paragraph 29 – Processing of criminal and health data for pre-employment related compliance.

3.2 Marketing and Communication

We may process your personal data to:
Keep you informed about our products and services.
Assess the success of marketing campaigns, including engagement and website traffic analysis.

Legal Basis:

• Legitimate Interests (Article 6(1)(f) UK GDPR) – We ensure our communications align with your interests and provide an easy opt-out option.

3.3 Data Processing and Security

We process and store your data securely using trusted, UK-based cloud providers, ensuring:
Secure data handling and encryption.
Compliance with cybersecurity best practices.

4. Who We Share Your Data With

We only share your data in the following circumstances:

• With NHS organisations – When a placement is agreed, we will share necessary pre-screening data (DBS, Occupational Health, right-to-work, bank details) before work can commence.

• With regulatory bodies or law enforcement – If required by law.

We do not sell or share your data for marketing purposes.

5. How Long We Keep Your Data

We will retain your data for as long as you remain part of the Emeritus 2.0 talent pool. If you withdraw from the programme, we will delete your data unless retention is required for regulatory compliance.

6. Your Rights

Under UK data protection laws, you have the following rights:

Right to Object – Object to processing based on legitimate interests.
Right to Erasure (“Right to Be Forgotten”) – Request deletion of your personal data.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Restrict Processing – Ask us to limit how we process your data.
Right of Access (“Subject Access”) – Request a copy of the personal data we hold about you.

Right to Withdraw Consent – Withdraw consent for data transfer or sharing at any time.

 

7. How to Withdraw Your Consent

If you no longer wish to participate in Emeritus 2.0 or do not want your pre-screening data shared with NHS organisations, you can withdraw your consent by contacting our dedicated Support Team or the details at the top of the page.

8. Cookies

Our website uses only essential cookies required for site functionality. We do not use tracking or marketing cookies.

9. Making a Complaint

We are committed to resolving privacy concerns. If you have a complaint, please contact us.

If you remain dissatisfied, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Phone: 0303 123 1113

10. Additional Information

• Providing your personal data is not a statutory or contractual requirement.

• You are not obligated to share your data with us.

11. Changes to This Privacy Notice

We may update this notice periodically to reflect legal or operational changes.

Last reviewed: March 2025